Online Shoe Store | Meet Vein | Our Guarantees | Physical Stores | Social Insider | Support
Your satisfaction and online shopping safety is 100% guaranteed.
If you are not 100% satisfied, you can return it for a full refund or exchange within 60 days of purchase.
(Returns must be unworn and in the state you received them and in the original box.)
Hint: Always try on shoes while on carpeted flooring. Hard flooring may scuff your soles and exclude returns guarantees.
Click any of the guarantees below to read a detailed description:
Your shoes will be the correct size
You will receive the correct shoes
Your shoes have a manufacturer warranty
You can return them if you don’t like them
Your online purchase transaction is totally secure
Shipping is FREE (Australia only) and traceable
World Wide shipping (AU$20.00) and traceable
Return shipping is FREE
You can talk to us by email or phone
You can visit our physical store in Brisbane
Australia Vein Wear Manufacturer Warranty (Australia Only)
If there is more than 10% difference in colour between each shoe in a pair, or within 60 days the stitching has come apart, or the sole has separated from the shoe, or the heel has broken or come away from the sole, return them to us for FREE and our craftsmen will repair (if possible) or replace the shoes.

Send them back to us for FREE using our Reply Paid address. We will send them back to you at no extra charge.

Please contact us by email before returning shoes.

Return a pair from Australia now here.
 
International Vein Wear Manufacturer Warranty (Worldwide – excluding Australia)
If there is more than 10% difference in colour between each shoe in a pair, or within 60 days the stitching has come apart, or the sole has separated from the shoe, or the heel has broken or come away from the sole, return them to us and our craftsmen will repair (if possible) or replace the shoes.

Send them back to us and we will refund you up to AU$40.00 to cover the cost of the return postage. We will send them back to you at no extra charge.

Please contact us by email before returning shoes.

Return a pair internationally to Australia now here.
 
Online Shoe Store | Meet Vein | Our Guarantees | Physical Stores | Social Insider | Support
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